Privacy Policy

When you submit a form, schedule a conversation, or contact us, we may collect your name, phone number, email address, property address, and details about your property situation.

We may also collect basic technical information such as browser type and how you reached our site, for site improvement and analytics.

We use your information to respond to your inquiry, discuss your property situation, and help you explore potential options.

We use your phone number and email address to respond to your questions, confirm and remind you about requested appointments, and follow up about your property situation with your consent.

We may use your information to follow up with you about your situation. We do not send automated marketing messages without appropriate consent, and we honor opt-out requests.

If you provide a phone number, we may use it to respond to your inquiry and send appointment reminders and follow-up communications related to your request. Providing your phone number is not, by itself, consent to receive automated marketing text messages.

Where we offer the option, you may separately opt in to receive non-marketing text messages (such as appointment reminders and responses to your inquiry) and, where offered, promotional or marketing text messages. Each consent is captured separately and is optional. You may decline either or both and still submit your request.

To opt out of text messages at any time, reply STOP to any message. For help, reply HELP or call us at (619) 333-7001. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text messaging services necessary to deliver the messages.

When you schedule a Homeowner Options Review, we use your contact information to confirm the appointment and send reminders. We only send SMS appointment reminders where you have provided the consent required for that message type.

We do not treat appointment-reminder consent as permission for unrelated promotional campaigns. Marketing messages require the separate marketing consent described above.

We do not sell your personal information. We may share information with service providers who help us operate our business, including messaging providers that deliver text messages on our behalf, or as required by law.

We do not share your information with unrelated third parties for their marketing purposes.

We retain information for as long as needed to respond to your inquiry and as required by applicable law. We use reasonable safeguards to protect your information.

If you are a California resident, you may have rights under California law to request access to, deletion of, or correction of your personal information, and to opt out of the sale or sharing of your personal information. We do not sell your personal information.

To exercise any of these rights, contact us using the information on our Contact Us page. We will not discriminate against you for exercising your privacy rights.

You may request access to, correction of, or deletion of your information by contacting us. You may opt out of future communications at any time, including by replying STOP to any text message.

If you have questions about this Privacy Policy or your information, please contact us using the information on our Contact Us page.